Contact support

Captain HQ support is here for account, roster, RSVP, lineup, scoring, and app questions.

Create a request in the app

In Captain HQ, open Help & Support, then choose Create a request. Include what you were trying to do, what happened, and the match, team, or season involved if that helps explain the issue.

Email support

You can also email support@captainhq.ai.

For account-specific help, email from the address connected to your Captain HQ account whenever possible. That helps us confirm the request belongs to you.

Service status

For live outage and recovery updates, check https://status.captainhq.ai.

Real-person responses

Support responses come from a real person. Automated messages may confirm that we received your request, but a person reviews the issue and follows up.